Returns & Exchanges

At Aqualogica, we want you to love your glow; however, if you are not completely satisfied with your purchase, we offer a seamless return and exchange process within 7 days of delivery. Please ensure that the products remain unopened, unused, and in their original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'My Orders' section to select the items you wish to return, or contact our support team with your order ID.

• 2.
  Quality Inspection

  Once your request is submitted, our team will review the details and images of the product to ensure it meets our hygiene and safety standards for return.

• 3.
  Schedule Pickup

  Upon approval, we will arrange a free reverse pickup from your registered address within 24 to 48 hours through our reliable courier partners.

• 4.
  Receive Refund

  After the product reaches our warehouse and passes the final quality check, your refund will be processed to the original payment method within 5-7 business days.